Privacy Policy

Natty Cleans and More, LLC

Natty Cleans and More, LLC ("we," "us," or "our") operates Stay Status at https://staystatus.com. This Privacy Policy explains how we collect, use, and protect information when you use our website and software.

Information we collect

  • Account information (name, email, company, role)
  • Property and operational data you enter (addresses, status, guides)
  • Team notification preferences, including mobile numbers and SMS consent records
  • Usage and log data (IP address, browser type, timestamps)

How we use information

  • Provide and maintain the Stay Status service
  • Send transactional email (invitations, status alerts)
  • Send SMS alerts to team members who have opted in
  • Support, security, billing, and legal compliance

SMS and mobile information

We send SMS only to authorized team members who provide express consent. We record consent timestamp, disclosure version, and related audit data. Mobile numbers are used solely for operational notifications described at opt-in—not for third-party marketing. See our SMS Terms & Conditions for program details, frequency, and opt-out instructions.

We do not sell or share mobile numbers or SMS consent data with third parties for their marketing purposes.

Service providers

We use trusted providers for hosting, email delivery (e.g., Brevo), SMS delivery (e.g., TextBolt email-to-SMS), payments, and database services. They process data only to perform services on our behalf.

Data retention

We retain account and notification logs as needed to operate the service, meet legal obligations, and resolve disputes. SMS consent records are retained to demonstrate opt-in compliance.

Your choices

  • Update profile and notification settings in your dashboard
  • Opt out of SMS by replying STOP or disabling texts in your team profile
  • Contact us at support@staystatus.com for access or deletion requests

Contact

Natty Cleans and More, LLC
Email: support@staystatus.com
Contact page

Questions? Contact us